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Navigating the new retail landscape : a guide for business leaders /

Treadgold, A. D. 1963-

Navigating the new retail landscape : a guide for business leaders / Alan Treadgold and Jonathan Reynolds. - 2nd edition. - xii, 341 pages : illustrations, maps ; 24 cm

Previous edition: 2016.

Includes bibliographical references and index.

Navigating the New Retail Landscape -- The new landscape for customer engagement -- The transformational role of technology -- The changing physical landscape of retailing -- The emergence of new business models -- The changing retail cost model -- Bringing order to the new world order -- Guidance for Business Leaders -- Delivering customer centric experiences -- Reimagining the retail store -- The new needs of the retail enterprise -- The new needs of retail enterprise leaders. Part 1. 1. 2. 3. 4. 5. 6. Part 2. 7. 8. 9. 10.

0198868766 9780198868767


2000-2099


Retail trade--History--21st century.
Retail trade.


History.

381.1090512 / T784