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Please don't shoot the messenger! : how to talk to demanding bosses, clueless colleagues, tough customers and difficult clients without losing your cool (or your job!) /

Goodman, Gary S.

Please don't shoot the messenger! : how to talk to demanding bosses, clueless colleagues, tough customers and difficult clients without losing your cool (or your job!) / Gary S. Goodman. - Lincolnwood, Ill. : Contemporary Books, c2000. - 183 p. ; 23 cm.

Includes index.

0809225204

99038814


Negotiation in business.

HD58.6 / .G663 2000

658.4/05 / g653