(3fjd GdGeGfj aj TQM GdJgGfj (B/ s - (3GdjhSj , GHj Ydj GdMSf Hf eSYhO s; (3QeVGf , YdG s; (3GdHQjOj , UdGM s ((3HjQhJ (B: s (3GdecJHI GdeUQjI , s, 2004)
Keywords: (3GdHdGZI GdYQHjI s