Tullis, Tom

Measuring the user experience : collecting, analyzing, and presenting UX metrics / Tom Tullis, Bill Albert. - Third edition. - xxiv, 352 pages : color illustrations ; 24 cm

Revised edition of: Measuring the user experience / Tom Tullis, Bill Albert. 2008.

Includes bibliographical references (pages 289-295) and index.

Background -- Planning -- Performance metrics -- Issues based metrics -- Self-reported metrics -- Behavioral and physiological metrics -- Combined and comparative metrics -- Special topics -- Case studies -- Ten keys to success.

9780128180808


User interfaces (Computer systems)--Measurement.
User interfaces (Computer systems)--Evaluation.

005.4/37 / T918