Navigating the new retail landscape : a guide for business leaders /
Alan Treadgold and Jonathan Reynolds.
- 2nd edition.
- xii, 341 pages : illustrations, maps ; 24 cm
Previous edition: 2016.
Includes bibliographical references and index.
Navigating the New Retail Landscape -- The new landscape for customer engagement -- The transformational role of technology -- The changing physical landscape of retailing -- The emergence of new business models -- The changing retail cost model -- Bringing order to the new world order -- Guidance for Business Leaders -- Delivering customer centric experiences -- Reimagining the retail store -- The new needs of the retail enterprise -- The new needs of retail enterprise leaders. Part 1. 1. 2. 3. 4. 5. 6. Part 2. 7. 8. 9. 10.