The Oliver Wight Class A checklist for business excellence /
Oliver Wight International, inc..
- Sixth edition.
- xxvi, 214 pages : illustration ; 26 cm.
- Oliver Wight manufacturing series .
Rev. ed. of: Oliver Wight ABCD checklist for operational excellence. 5th ed. 2000. Published simultaneously in Canada.
Includes bibliographical references.
Chapters -- Managing the strategic planning process -- Managing and leading people -- Driving business improvement -- Integrated business management -- Managing products and services -- Demand management -- Managing the supply chain -- Managing internal supply -- Managing external sourcing.
047174106X (pbk.) 9780471741060
Industrial productivity--Measurement. Strategic planning. Total quality management. Manufacturing resource planning.