The Oliver Wight Class A checklist for business excellence / Oliver Wight International, inc.. - Sixth edition. - xxvi, 214 pages : illustration ; 26 cm. - Oliver Wight manufacturing series .

Rev. ed. of: Oliver Wight ABCD checklist for operational excellence. 5th ed. 2000. Published simultaneously in Canada.

Includes bibliographical references.

Chapters -- Managing the strategic planning process -- Managing and leading people -- Driving business improvement -- Integrated business management -- Managing products and services -- Demand management -- Managing the supply chain -- Managing internal supply -- Managing external sourcing.

047174106X (pbk.) 9780471741060


Industrial productivity--Measurement.
Strategic planning.
Total quality management.
Manufacturing resource planning.

658.4/013 / O48