Leadership skills in policing - Rogers, Colin, 1955- (New York : Oxford University Press, 2008)
A framework for leading the police -- Introduction to leadership -- Introduction -- Why is leadership important? -- What is meant by leadership? -- Some basic leadership theories -- Transactional and transformational leadership for police -- Police reform and its challenges for police leaders -- Other important areas -- Summing up -- Management structures within the police service -- Introduction -- Rank and structure within the police service -- Governance and accountability -- The general system of promotion -- Other important police groups -- Staff associations -- Other staff associations -- Performance management -- Summing up -- Leading in times of change -- Introduction -- Types of change -- External and internal forces for change -- Responses to change -- Some reasons why colleagues are concerned with change -- Dealing with the implementation of change -- Organizational culture and change -- An example of change - the National Workforce Modernisation Programme -- Summing up -- Supporting leadership -- Leading from the front -- Introduction -- The ability to lead -- Winning respect -- Winning confidence of others -- The importance of loyalty -- The role of morale -- Developing individuals -- Time keeping and time management -- Time management and paperwork -- Decision-making and the stages involved -- Involving others in decision-making -- Indecision -- Decision-making checklist -- Communicating decisions -- Following up your decision -- Conclusion -- Summing up -- Ethical leadership -- Introduction -- Customers -- Ethics -- Policing a complex society -- Prejudice and discrimination -- Institutional racism -- Identifying a racist, homophobic incident, or hate crime -- The police code of conduct -- The work of the Independent Police Complaints Commission -- Significant events -- Legislative framework -- Summing up -- Meetings -- Introduction -- Meeting customers' needs -- Partnerships and community together meetings -- The importance of meetings -- Costs and benefits of meetings -- Is the meeting really necessary? -- Effective meetings -- Informal meetings -- Effective control of meetings -- Leading a meeting -- Starting the meeting -- Disruption in meetings -- People -- Personal development review meetings with staff -- Summing up -- Practical leadership -- Communication skills for leaders -- Introduction -- The communication process -- Becoming a more effective communicator -- Counselling and counselling skills in the workplace -- Assertiveness and communication -- Presentations -- Report writing -- Summing up -- Motivating staff -- Introduction -- Defining motivation -- Motivational theories -- Motivation through job enrichment -- Practical motivation -- Motivating people in teams -- Conclusion -- Summing up -- Dealing with staff issues -- Introduction -- Staff welfare and a healthy work environment -- Responsibilities -- Targets -- Force planning -- Causes of absence from work -- Creating a healthy environment -- The Employment Act 2002 -- Controlling stress -- Personal crises -- Police-related incidents -- Dealing with conflict -- Summing up -- Leadership in policing teams -- Introduction -- What is a team? -- Delegation to team members -- High performing teams -- Neighbourhood policing and teams -- The extended policing family -- Citizen-focused policing -- The problem-solving approach -- The SARA model of analysis -- Policing signal crimes -- Conclusion -- Summing up -- Leading operations -- Introduction -- The role of gold, silver, and bronze -- Specialist units in the police -- Why do the police mount pre-planned operations? -- The national intelligence model -- Using SCENE and CHALET for unplanned events -- Pre-planned operational information -- Principle objectives in firearms incidents -- Handing over -- Debriefing operations -- Conclusion -- Summing up -- Index.
Includes bibliographical references and index.
Keywords: Police administration; Leadership; Police -- Supervision of; Communication in management; Organizational effectiveness