Ballatt, John. <br/><br/>
Intelligent kindness :  reforming the culture of healthcare / 
John Ballatt and Penelope Campling. 
 - vii, 200 pages :  illustrations ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781908020048 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Medical personnel and patient--Great Britain.<br/>Medical personnel--Attitudes.--Great Britain
<br/><br/><label>Dewey Class. No.: </label>362.10941  / B189