Principles of marketing / Philip Kotler, Gary Armstrong, Lloyd C. Harris, Nigel Piercy.
Publication details: New York: Pearson, [2017]Edition: Seventh European EditionDescription: xxiv, 675 pages : illustrations ; 28 cmContent type:- text
- unmediated
- volume
- 9781292092898
- 658.80094 23 P954
- HF5415 .K636 2017

Item type | Current library | Call number | Status | Notes | Date due | Barcode | |
---|---|---|---|---|---|---|---|
![]() |
Central Library المكتبة المركزية | 658.80094 P954 (Browse shelf(Opens below)) | Available | قاعة الكتب |
Revised edition of the authors' Principles of marketing.
Includes bibliographical references and index.
Preface -- About the authors -- Acknowledgements -- Defining marketing and the marketing process -- Creating customer value and engagement -- Company and marketing strategy : partnering to build customer engagement, value and relationships -- Understanding the marketplace and consumers -- Analysing the marketing environment -- Managing marketing information to gain customer insights -- Consumer markets and buyer behaviour -- Business markets and business buyer behaviour -- Designing a customer value-driven strategy and mix -- Customer-driven marketing strategy: creating value for target customers -- Products, services, and brands : building customer value -- New product development and product life-cycle strategies -- Understanding and capturing customer value -- Pricing strategies -- Marketing channels : delivering customer value -- Retailing and wholesaling -- Engaging customers and communicating customer value integrated marketing communications strategy -- Advertising and public relations -- Personal selling and sales promotion -- Direct, online, social media and mobile marketing -- Extending markets -- Creating competitive advantage -- The global marketplace -- Social responsibility and ethics -- Appendix 1 -- Appendix 2.