000			01982cam a2200385 i 4500
001			21669
003			OSt
005			20241229132558.0
008			200427t20212021enkab b 001 0 eng d
020			_a0198868766 _qpaperback
020			_a9780198868767
040			_aUKMGB _beng _cUKMGB _erda _dOCLCO _dOCLCF _dGZN _dYDX _dMUU _dDLC _dIQ-MoCLU
082	0	4	_a381.1090512 _223 _bT784
100	1		_aTreadgold, A. D. _q(Alan David), _d1963- _eauthor.
245	1	0	_aNavigating the new retail landscape : _ba guide for business leaders / _cAlan Treadgold and Jonathan Reynolds.
250			_a2nd edition.
264		1	_aOxford, United Kingdom : _bOxford University Press, _c2021.
264		4	_c©2021
300			_axii, 341 pages : _billustrations, maps ; _c24 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
500			_aPrevious edition: 2016.
504			_aIncludes bibliographical references and index.
505	0	0	_gPart 1. _tNavigating the New Retail Landscape -- _g1. _tThe new landscape for customer engagement -- _g2. _tThe transformational role of technology -- _g3. _tThe changing physical landscape of retailing -- _g4. _tThe emergence of new business models -- _g5. _tThe changing retail cost model -- _g6. _tBringing order to the new world order -- _gPart 2. _tGuidance for Business Leaders -- _g7. _tDelivering customer centric experiences -- _g8. _tReimagining the retail store -- _g9. _tThe new needs of the retail enterprise -- _g10. _tThe new needs of retail enterprise leaders.
648		7	_a2000-2099 _2fast
650		0	_aRetail trade _xHistory _y21st century.
650		7	_aRetail trade. _2fast
655		7	_aHistory. _2fast
700	1		_aReynolds, Jonathan, _d1958- _eauthor.
910			_aSAJA
942			_2ddc _cBK
999			_c21669 _d21669